Your Bill can be input below:
How to Check your TESCO Bill now?
- Locate Your Reference Number: To obtain your duplicate bill, you will need your 14-digit reference number. This number is unique to your connection and is a mandatory field. You can find this number on any previous TESCO bill. It is typically printed on the top section of the bill.
- Enter the Reference Number: First insert your Refernce No. or Customer ID On the website, you will find an input field labeled “Please Provide Your Reference Number.” You should enter your 14-digit reference number into this field. Some websites break this down into three separate fields and a final letter, as shown in your image. Enter the number segment by segment.
- View and Download the Bill: After entering the reference number, press the “Customer Menu” or “Check Bill” button. The system will then display your current month’s bill, which includes details such as the due date, the total amount payable, and a breakdown of charges. You can then download or print this duplicate bill, which is legally valid for payment at any commercial bank or designated payment center.
Tribal Electric Supply Company (TESCO): Powering Pakistan’s Tribal Regions
Introduction
Tribal Electric Supply Company (TESCO) is a specialized electricity distribution company in Pakistan, serving the Federally Administered Tribal Areas (FATA), now part of Khyber Pakhtunkhwa (KPK). Operating under the National Electric Power Regulatory Authority (NEPRA), TESCO was established to manage power distribution in the tribal regions following the restructuring of the Water and Power Development Authority (WAPDA). TESCO delivers electricity to domestic, commercial, and industrial consumers in challenging and remote terrains, maintaining critical infrastructure and consumer services. As a vital energy provider, TESCO supports the socio-economic development of Pakistan’s tribal areas.
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Area of Operations
TESCO operates across the tribal regions of Khyber Pakhtunkhwa, covering rugged and remote areas with unique socio-economic challenges. Its service areas include:
- Bajaur: A tribal district with growing residential and commercial energy needs.
- Khyber: A strategically important area with urban and rural settlements.
- Mohmand: A region with agricultural and domestic electricity demands.
- Kurram: A remote area with increasing electrification requirements.
- Orakzai: A tribal district with rural and community-based energy needs.
- North Waziristan: A region with security and infrastructure challenges.
- South Waziristan: A remote area with ongoing electrification projects.
TESCO manages a network of feeders, transformers, and small-scale grid stations, often relying on limited resources, to deliver power across difficult terrains, addressing challenges like load shedding and infrastructure development.
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Organizational Structure
TESCO’s organizational structure is designed to manage efficient electricity distribution, infrastructure development, and grid maintenance in the tribal regions. It is divided into specialized circles:
Operation Circle
The Operation Circle oversees daily electricity distribution activities. Its key responsibilities include:
- Ensuring reliable power supply to domestic, commercial, and industrial consumers.
- Managing load shedding schedules during peak demand or supply shortages.
- Maintaining distribution infrastructure, including feeders, transformers, and substations.
- Responding promptly to consumer complaints and power outages, despite logistical challenges.
- Coordinating with the National Power Control Center (NPCC) for load management.
Construction Circle
The Construction Circle focuses on expanding and upgrading TESCO’s distribution network. Its duties include:
- Planning and executing electrification projects in tribal areas, both urban and rural.
- Installing new transformers, feeders, and distribution lines to meet growing demand.
- Upgrading aging infrastructure to improve reliability and efficiency.
- Ensuring compliance with NEPRA’s safety and technical standards.
- Collaborating with local authorities and tribal communities for project approvals.
GSO Circle
The Grid System Operation (GSO) Circle manages the technical maintenance of TESCO’s grid network. Its functions include:
- Operating and maintaining high- and low-voltage grid stations in challenging environments.
- Conducting routine inspections and preventive maintenance of grid equipment.
- Troubleshooting technical faults to minimize disruptions in remote areas.
- Implementing safety protocols for workers and infrastructure.
- Supporting the integration of renewable energy sources, such as solar, into the grid.
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Connection Types
TESCO offers various connection types to meet the diverse needs of its consumers in the tribal areas:
- Domestic Connections: For households, typically single-phase (3–7 kW) or three-phase (7–15 kW) based on load requirements.
- Commercial Connections: For small businesses, shops, and offices, with capacities ranging from 5 kW to 40 kW.
- Industrial Connections: For small-scale industries, supporting three-phase connections (40 kW and above).
- Agricultural Connections: For irrigation systems in rural areas, often subsidized under government policies.
- Temporary Connections: For short-term needs, such as construction sites or community events.
- Bulk Supply Connections: For larger community setups or institutions with high electricity demand.
Consumers can apply for connections through TESCO’s regional offices, submitting documents like CNIC, property proof, and load details, followed by a demand notice payment.
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Consumer Bill Check
TESCO provides several options for consumers to check their electricity bills, though services may be limited due to the region’s remote nature:
- Online Portal: Visit www.tesco.gov.pk (if available) and enter your 14-digit reference number to view or download your bill.
- Customer Service Centers: Visit TESCO’s regional offices in Bajaur, Khyber, or other districts for duplicate bills or billing assistance.
- SMS Service: Where available, send your reference number to TESCO’s designated SMS number to receive bill details.
- Third-Party Platforms: Use services like EasyPaisa or JazzCash, where accessible, to check and pay bills in urban areas.
Consumers should verify their bill amount and due date to avoid surcharges. For billing issues, contact TESCO’s regional office or helpline with your reference number.
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Frequently Asked Questions
- How do I apply for a new TESCO connection?
- Submit an application at a TESCO regional office with your CNIC, property documents, and load details. Pay the demand notice after a survey.
- What should I do if my TESCO bill is incorrect?
- Lodge a complaint at a TESCO office or through the helpline. Provide your reference number and evidence, such as meter readings, to resolve the issue.
- How can I report a power outage in the tribal areas?
- Contact TESCO’s regional office or helpline (e.g., 118, if available). Provide your reference number and location for resolution.
- Why does load shedding occur in TESCO areas?
- Load shedding occurs due to limited supply, infrastructure constraints, or high demand. Check with TESCO offices for scheduled outage times.
- Can I pay my TESCO bill after the due date?
- Yes, but a surcharge may apply. Pay before the due date to avoid extra charges or disconnection.
- How do I switch to a solar/net-metering connection with TESCO?
- Apply for net metering at a TESCO office. Install a solar system via a certified vendor and get a bi-directional meter. Follow NEPRA’s guidelines for approval.
For more details, contact TESCO’s regional offices or helpline. Follow official updates on X.com for regional energy news.
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