Your Bill can be input below:

How to Check your PESCO Bill now?

Locate Your Reference Number: To obtain your duplicate bill, you will need your 14-digit reference number. This number is unique to your connection and is a mandatory field. You can find this number on any previous PESCO bill. It is typically printed on the top section of the bill.
Enter the Reference Number: First insert your Refernce No. or Customer ID On the website, you will find an input field labeled “Please Provide Your Reference Number.” You should enter your 14-digit reference number into this field. Some websites break this down into three separate fields and a final letter, as shown in your image. Enter the number segment by segment.
View and Download the Bill: After entering the reference number, press the “Customer Menu” or “Check Bill” button. The system will then display your current month’s bill, which includes details such as the due date, the total amount payable, and a breakdown of charges. You can then download or print this duplicate bill, which is legally valid for payment at any commercial bank or designated payment center.

Peshawar Electric Supply Company (PESCO)

Introduction

Peshawar Electric Supply Company (PESCO) is a major electricity distribution company in Pakistan, serving the diverse and rugged terrain of Khyber Pakhtunkhwa (KPK). Operating under the National Electric Power Regulatory Authority (NEPRA), PESCO was formed after the unbundling of the Water and Power Development Authority (WAPDA) in the 1990s. PESCO delivers reliable power to millions of domestic, commercial, industrial, and agricultural consumers, managing critical infrastructure and consumer services. As a vital energy provider, PESCO supports the economic and social development of KPK’s urban and rural communities.

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Area of Operations

PESCO operates across the entire Khyber Pakhtunkhwa province, covering urban centers, rural areas, and challenging mountainous regions. Its service areas include:

Peshawar: The provincial capital and a major commercial hub.
Mardan: A key urban and agricultural area.
Swat: A tourist destination with growing commercial and residential energy needs.
Kohat: A region with industrial and military significance.
Bannu: A rural area with agricultural electricity demands.
Dera Ismail Khan: A southern KPK region with mixed urban and rural needs.
Other KPK Areas: Including Charsadda, Nowshera, and tribal districts with expanding electrification.

PESCO manages a vast network of feeders, transformers, and grid stations to ensure consistent power delivery, tackling challenges like load shedding and infrastructure expansion in remote areas.

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Organizational Structure

PESCO’s organizational structure is designed to manage efficient electricity distribution, infrastructure development, and grid maintenance across KPK. It is divided into specialized circles:

Operation Circle

The Operation Circle oversees daily electricity distribution activities. Its key responsibilities include:

Ensuring reliable power supply to domestic, commercial, and industrial consumers.
Managing load shedding schedules during peak demand or supply shortages.
Maintaining distribution infrastructure, including feeders, transformers, and substations.
Responding promptly to consumer complaints and power outages.
Coordinating with the National Power Control Center (NPCC) for load management.

Construction Circle

The Construction Circle focuses on expanding and upgrading PESCO’s distribution network. Its duties include:

Planning and executing electrification projects in urban and rural KPK areas.
Installing new transformers, feeders, and distribution lines to meet growing demand.
Upgrading aging infrastructure to improve reliability and efficiency.
Ensuring compliance with NEPRA’s safety and technical standards.
Collaborating with local authorities for project approvals and land acquisition.

GSO Circle

The Grid System Operation (GSO) Circle manages the technical maintenance of PESCO’s grid network. Its functions include:

Operating and maintaining high- and low-voltage grid stations.
Conducting routine inspections and preventive maintenance of grid equipment.
Troubleshooting technical faults to minimize disruptions.
Implementing safety protocols for workers and infrastructure.
Supporting the integration of renewable energy sources, such as solar, into the grid.

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Connection Types

PESCO offers a range of connection types to meet the diverse needs of its consumers:

Domestic Connections: For households, typically single-phase (3–7 kW) or three-phase (7–15 kW) based on load requirements.
Commercial Connections: For businesses, shops, and offices, with capacities ranging from 5 kW to 40 kW.
Industrial Connections: For factories and industries, supporting high-capacity three-phase connections (40 kW and above).
Agricultural Connections: For tube wells and irrigation systems, often subsidized under government policies.
Temporary Connections: For short-term needs, such as construction sites or events.
Bulk Supply Connections: For large housing societies, commercial complexes, or institutions with high electricity demand.

Consumers can apply for connections through PESCO’s website or customer service centers, submitting documents like CNIC, property proof, and load details, followed by a demand notice payment.

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Consumer Bill Check

PESCO provides multiple convenient options for consumers to check their electricity bills:

Online Portal: Visit www.pesco.com.pk and enter your 14-digit reference number (found on your bill) to view or download your bill.
Mobile App: PESCO’s official app allows bill checking, payment, and complaint registration on iOS and Android devices.
SMS Service: Send your reference number to PESCO’s designated SMS number to receive bill details.
Customer Service Centers: Visit any PESCO office for duplicate bills or billing assistance.
Third-Party Platforms: Use services like EasyPaisa, JazzCash, or online banking portals to check and pay bills.

To avoid surcharges, verify your bill amount and due date. For billing issues, contact PESCO’s helpline or visit a customer service center with your reference number.

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Frequently Asked Questions

How do I apply for a new PESCO connection?
- Submit an application online at www.pesco.com.pk or at a PESCO office with your CNIC, property documents, and load details. Pay the demand notice after a survey.
What should I do if my PESCO bill is incorrect?
- Lodge a complaint via PESCO’s website, helpline (118), or customer service center. Provide your reference number and evidence, such as meter readings, to resolve the issue.
How can I report a power outage in Peshawar?
- Call PESCO’s helpline (118) or use the online complaint portal. Provide your reference number and location for quick resolution.
Why does load shedding occur in PESCO areas?
- Load shedding occurs when demand exceeds supply, particularly during peak hours. Check PESCO’s website for scheduled outage times.
Can I pay my PESCO bill after the due date?
- Yes, but a surcharge will apply. Pay before the due date to avoid extra charges or disconnection.
How do I switch to a solar/net-metering connection with PESCO?
- Apply for net metering at a PESCO office. Install a solar system via a certified vendor and get a bi-directional meter. Follow NEPRA’s guidelines for approval.

For more details, visit www.pesco.com.pk or contact PESCO’s helpline at 118. Follow PESCO’s official social media on X.com for updates.

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PESCO Online Bill Check