Your Bill can be input below:

How to Check your K electric Bill now?

Locate Your Reference Number: To obtain your duplicate bill, you will need your 14-digit reference number. This number is unique to your connection and is a mandatory field. You can find this number on any previous K electric bill. It is typically printed on the top section of the bill.
Enter the Reference Number: First insert your Refernce No. or Customer ID On the website, you will find an input field labeled “Please Provide Your Reference Number.” You should enter your 14-digit reference number into this field. Some websites break this down into three separate fields and a final letter, as shown in your image. Enter the number segment by segment.
View and Download the Bill: After entering the reference number, press the “Customer Menu” or “Check Bill” button. The system will then display your current month’s bill, which includes details such as the due date, the total amount payable, and a breakdown of charges. You can then download or print this duplicate bill, which is legally valid for payment at any commercial bank or designated payment center.

K-Electric (KE): Powering Karachi and Beyond

Introduction

K-Electric (KE) is Pakistan’s only privately managed electricity distribution company, serving the bustling metropolis of Karachi and its surrounding regions. Operating under the oversight of the National Electric Power Regulatory Authority (NEPRA), KE was privatized in 2005, transitioning from the state-owned Karachi Electric Supply Corporation (KESC). KE delivers reliable power to millions of domestic, commercial, industrial, and agricultural consumers, managing a sophisticated infrastructure and consumer-focused services. As a critical energy provider, KE powers Pakistan’s economic hub, supporting its vibrant urban and industrial landscape.

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Area of Operations

K-Electric operates in Karachi and its surrounding areas, covering a densely populated urban hub and adjacent regions. Its service areas include:

Karachi: Pakistan’s largest city and financial capital, with high residential and commercial energy demands.
Uthal: A rural area in Balochistan with growing electrification needs.
Bela: A region in Balochistan with agricultural and small-scale industrial activity.
Hub: An industrial area with significant power requirements for manufacturing.
Vinder: A rural region with electricity demands for agriculture and domestic use.

KE manages an extensive network of feeders, transformers, and grid stations to ensure consistent power delivery, addressing challenges like load shedding and infrastructure upgrades to meet Karachi’s dynamic energy needs.

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Organizational Structure

KE’s organizational structure is designed to manage efficient electricity distribution, infrastructure development, and grid maintenance in a privatized framework. It is divided into specialized circles:

Operation Circle

The Operation Circle oversees daily electricity distribution activities. Its key responsibilities include:

Ensuring reliable power supply to domestic, commercial, and industrial consumers.
Managing load shedding schedules during peak demand or supply shortages.
Maintaining distribution infrastructure, including feeders, transformers, and substations.
Responding promptly to consumer complaints and power outages.
Coordinating with the National Power Control Center (NPCC) for load management.

Construction Circle

The Construction Circle focuses on expanding and modernizing KE’s distribution network. Its duties include:

Planning and executing electrification projects in urban and rural areas.
Installing new transformers, feeders, and distribution lines to meet growing demand.
Upgrading aging infrastructure to improve reliability and efficiency.
Ensuring compliance with NEPRA’s safety and technical standards.
Collaborating with local authorities for project approvals and land acquisition.

GSO Circle

The Grid System Operation (GSO) Circle manages the technical maintenance of KE’s grid network. Its functions include:

Operating and maintaining high- and low-voltage grid stations.
Conducting routine inspections and preventive maintenance of grid equipment.
Troubleshooting technical faults to minimize disruptions.
Implementing safety protocols for workers and infrastructure.
Supporting the integration of renewable energy sources, such as solar, into the grid.

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Connection Types

K-Electric offers a variety of connection types to cater to the diverse needs of its consumers:

Domestic Connections: For households, typically single-phase (3–7 kW) or three-phase (7–15 kW) based on load requirements.
Commercial Connections: For businesses, offices, and shops, with capacities ranging from 5 kW to 40 kW.
Industrial Connections: For factories and industries, supporting high-capacity three-phase connections (40 kW and above).
Agricultural Connections: For tube wells and irrigation systems, primarily in rural areas like Vinder.
Temporary Connections: For short-term needs, such as construction sites or events.
Bulk Supply Connections: For large housing societies, commercial complexes, or institutions with high electricity demand.

Consumers can apply for connections through KE’s website or customer service centers, submitting documents like CNIC, property proof, and load details, followed by a demand notice payment.

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Consumer Bill Check

K-Electric provides multiple convenient options for consumers to check their electricity bills:

Online Portal: Visit www.ke.com.pk and enter your 13-digit account number or 14-digit reference number (found on your bill) to view or download your bill.
Mobile App: KE’s official app, KE Live, allows bill checking, payment, and complaint registration on iOS and Android devices.
SMS Service: Send your account number to KE’s designated SMS number (8119) to receive bill details.
Customer Service Centers: Visit any KE customer care center for duplicate bills or billing assistance.
Third-Party Platforms: Use services like EasyPaisa, JazzCash, or online banking portals to check and pay bills.

To avoid surcharges, verify your bill amount and due date. For billing issues, contact KE’s helpline or visit a customer care center with your account or reference number.

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Frequently Asked Questions

How do I apply for a new K-Electric connection?
- Submit an application online at www.ke.com.pk or at a KE customer care center with your CNIC, property documents, and load details. Pay the demand notice after a survey.
What should I do if my KE bill is incorrect?
- Lodge a complaint via KE’s website, helpline (118), or customer care center. Provide your account number or reference number and evidence, such as meter readings, to resolve the issue.
How can I report a power outage in Karachi?
- Call KE’s helpline (118) or use the KE Live app or online complaint portal. Provide your account number and location for quick resolution.
Why does load shedding occur in KE areas?
- Load shedding occurs when demand exceeds supply, particularly during peak hours. Check KE’s website for scheduled outage times.
Can I pay my KE bill after the due date?
- Yes, but a surcharge will apply. Pay before the due date to avoid extra charges or disconnection.
How do I switch to a solar/net-metering connection with KE?
- Apply for net metering at a KE customer care center. Install a solar system via a certified vendor and get a bi-directional meter. Follow NEPRA’s guidelines for approval.

For more details, visit www.ke.com.pk or contact KE’s helpline at 118. Follow K-Electric’s official social media on X.com for updates.

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K Electric Online Bill Check