Your Bill can be input below:

How to Check your IESCO Bill now?

1. Locate Your Reference Number: To obtain your duplicate bill, you will need your 14-digit reference number. This number is unique to your connection and is a mandatory field. You can find this number on any previous IESCO bill. It is typically printed on the top section of the bill.
2. Enter the Reference Number: First insert your Refernce No. or Customer ID On the website, you will find an input field labeled “Please Provide Your Reference Number.” You should enter your 14-digit reference number into this field. Some websites break this down into three separate fields and a final letter, as shown in your image. Enter the number segment by segment.
3. View and Download the Bill: After entering the reference number, press the “Customer Menu” or “Check Bill” button. The system will then display your current month’s bill, which includes details such as the due date, the total amount payable, and a breakdown of charges. You can then download or print this duplicate bill, which is legally valid for payment at any commercial bank or designated payment center.

Islamabad Electric Supply Company (IESCO)

Introduction

Islamabad Electric Supply Company (IESCO) is a premier power distribution company in Pakistan, serving the capital city and its surrounding areas. Operating under the National Electric Power Regulatory Authority (NEPRA), IESCO was established after the restructuring of the Water and Power Development Authority (WAPDA) in the 1990s. IESCO ensures reliable electricity supply to millions of domestic, commercial, industrial, and agricultural consumers, maintaining robust infrastructure and top-tier consumer services. As a critical component of Pakistan’s energy sector, IESCO powers the administrative and economic hub of the country.

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Area of Operations

IESCO operates in a strategically significant region, covering the capital and key urban and rural areas in Punjab. Its service areas include:

• Islamabad: The capital city with high commercial and residential electricity demand.
• Rawalpindi: A bustling urban center with industrial and commercial activity.
• Attock: A region with agricultural and industrial energy needs.
• Chakwal: Known for its cement industry and rural electrification requirements.
• Jhelum: A mix of urban and rural areas with growing power demands.

IESCO manages an extensive network of feeders, transformers, and grid stations to deliver consistent power, addressing challenges like load shedding and infrastructure upgrades to meet the region’s energy needs.

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Organizational Structure

IESCO’s organizational structure is designed to ensure efficient electricity distribution, infrastructure development, and grid maintenance. It is divided into specialized circles:

Operation Circle

The Operation Circle manages daily electricity distribution activities. Its key responsibilities include:

• Ensuring reliable power supply to domestic, commercial, and industrial consumers.
• Managing load shedding schedules during peak demand or supply shortages.
• Maintaining distribution infrastructure, including feeders, transformers, and substations.
• Responding promptly to consumer complaints and power outages.
• Coordinating with the National Power Control Center (NPCC) for load management.

Construction Circle

The Construction Circle focuses on expanding and modernizing IESCO’s distribution network. Its duties include:

• Planning and executing electrification projects in urban and rural areas.
• Installing new transformers, feeders, and distribution lines to meet growing demand.
• Upgrading aging infrastructure to improve reliability and efficiency.
• Ensuring compliance with NEPRA’s safety and technical standards.
• Collaborating with local authorities for project approvals and land acquisition.

GSO Circle

The Grid System Operation (GSO) Circle oversees the technical maintenance of IESCO’s grid network. Its functions include:

• Operating and maintaining high- and low-voltage grid stations.
• Conducting routine inspections and preventive maintenance of grid equipment.
• Troubleshooting technical faults to minimize disruptions.
• Implementing safety protocols for workers and infrastructure.
• Supporting the integration of renewable energy sources, such as solar, into the grid.

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Connection Types

IESCO offers a variety of connection types to cater to the diverse needs of its consumers:

• Domestic Connections: For households, typically single-phase (3–7 kW) or three-phase (7–15 kW) based on load requirements.
• Commercial Connections: For businesses, offices, and shops, with capacities ranging from 5 kW to 40 kW.
• Industrial Connections: For factories and industries, supporting high-capacity three-phase connections (40 kW and above).
• Agricultural Connections: For tube wells and irrigation systems, often subsidized under government policies.
• Temporary Connections: For short-term needs, such as construction sites or events.
• Bulk Supply Connections: For large housing societies, commercial complexes, or institutions with high electricity demand.

Consumers can apply for connections through IESCO’s website or customer service centers, submitting documents like CNIC, property proof, and load details, followed by a demand notice payment.

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Consumer Bill Check

IESCO provides multiple convenient options for consumers to check their electricity bills:

• Online Portal: Visit www.iesco.com.pk and enter your 14-digit reference number (found on your bill) to view or download your bill.
• Mobile App: IESCO’s official app allows bill checking, payment, and complaint registration on iOS and Android devices.
• SMS Service: Send your reference number to IESCO’s designated SMS number to receive bill details.
• Customer Service Centers: Visit any IESCO office for duplicate bills or billing assistance.
• Third-Party Platforms: Use services like EasyPaisa, JazzCash, or online banking portals to check and pay bills.

To avoid surcharges, verify your bill amount and due date. For billing issues, contact IESCO’s helpline or visit a customer service center with your reference number.

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Frequently Asked Questions

1. How do I apply for a new IESCO connection?
   • Submit an application online at www.iesco.com.pk or at an IESCO office with your CNIC, property documents, and load details. Pay the demand notice after a survey.
2. What should I do if my IESCO bill is incorrect?
   • Lodge a complaint via IESCO’s website, helpline (118), or customer service center. Provide your reference number and evidence, such as meter readings, to resolve the issue.
3. How can I report a power outage in Islamabad?
   • Call IESCO’s helpline (118) or use the online complaint portal. Provide your reference number and location for quick resolution.
4. Why does load shedding occur in IESCO areas?
   • Load shedding occurs when demand exceeds supply, particularly during peak hours. Check IESCO’s website for scheduled outage times.
5. Can I pay my IESCO bill after the due date?
   • Yes, but a surcharge will apply. Pay before the due date to avoid extra charges or disconnection.
6. How do I switch to a solar/net-metering connection with IESCO?
   • Apply for net metering at an IESCO office. Install a solar system via a certified vendor and get a bi-directional meter. Follow NEPRA’s guidelines for approval.

For more details, visit www.iesco.com.pk or contact IESCO’s helpline at 118. Follow IESCO’s official social media on X.com for updates.

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