HAZECO Online Bill Check

Discover Hazara Electric Supply Company (HAZECO), a key electricity provider in Pakistan. Learn about services, bill checking, and connections in Hazara Division, KPK.

Your Bill can be input below:

How to Check your HAZECO Bill now?

  1. Locate Your Reference Number: To obtain your duplicate bill, you will need your 14-digit reference number. This number is unique to your connection and is a mandatory field. You can find this number on any previous HAZECO bill. It is typically printed on the top section of the bill.
  2. Enter the Reference Number: First insert your Refernce No. or Customer ID On the website, you will find an input field labeled “Please Provide Your Reference Number.” You should enter your 14-digit reference number into this field. Some websites break this down into three separate fields and a final letter, as shown in your image. Enter the number segment by segment.
  3. View and Download the Bill: After entering the reference number, press the “Customer Menu” or “Check Bill” button. The system will then display your current month’s bill, which includes details such as the due date, the total amount payable, and a breakdown of charges. You can then download or print this duplicate bill, which is legally valid for payment at any commercial bank or designated payment center.

Hazara Electric Supply Company (HAZECO): Powering Hazara Division

Meta Description: Discover Hazara Electric Supply Company (HAZECO), a key electricity provider in Pakistan. Learn about services, bill checking, and connections in Hazara Division, KPK.

Introduction

Hazara Electric Supply Company (HAZECO) is a vital electricity distribution company in Pakistan, serving the Hazara Division of Khyber Pakhtunkhwa (KPK). Operating under the National Electric Power Regulatory Authority (NEPRA), HAZECO was established as a part of the restructuring of the Water and Power Development Authority (WAPDA) to manage power distribution in this scenic and mountainous region. HAZECO delivers reliable electricity to domestic, commercial, industrial, and agricultural consumers, maintaining critical infrastructure and consumer services. As a key energy provider, HAZECO supports the economic and social development of Hazara’s urban and rural communities.

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Area of Operations

HAZECO operates across the Hazara Division of Khyber Pakhtunkhwa, covering urban centers, rural areas, and mountainous terrains. Its service areas include:

  • Abbottabad: The administrative and commercial hub of Hazara Division, known for tourism.
  • Mansehra: A key area with agricultural and tourism-related energy needs.
  • Haripur: An industrial and agricultural region with growing power demands.
  • Battagram: A rural area with electrification needs for domestic and agricultural use.
  • Kohistan: A remote, mountainous region with challenging infrastructure requirements.
  • Torghar: A less-developed area with ongoing electrification projects.

HAZECO manages a network of feeders, transformers, and grid stations to deliver consistent power, addressing challenges like load shedding and infrastructure expansion in rugged and remote areas.

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Organizational Structure

HAZECO’s organizational structure is designed to manage efficient electricity distribution, infrastructure development, and grid maintenance in the Hazara Division. It is divided into specialized circles:

Operation Circle

The Operation Circle oversees daily electricity distribution activities. Its key responsibilities include:

  • Ensuring reliable power supply to domestic, commercial, and industrial consumers.
  • Managing load shedding schedules during peak demand or supply shortages, especially in winter.
  • Maintaining distribution infrastructure, including feeders, transformers, and substations.
  • Responding promptly to consumer complaints and power outages, despite logistical challenges.
  • Coordinating with the National Power Control Center (NPCC) for load management.

Construction Circle

The Construction Circle focuses on expanding and upgrading HAZECO’s distribution network. Its duties include:

  • Planning and executing electrification projects in urban and rural Hazara areas.
  • Installing new transformers, feeders, and distribution lines to meet growing demand.
  • Upgrading aging infrastructure to improve reliability and efficiency.
  • Ensuring compliance with NEPRA’s safety and technical standards.
  • Collaborating with local authorities and communities for project approvals and land acquisition.

GSO Circle

The Grid System Operation (GSO) Circle manages the technical maintenance of HAZECO’s grid network. Its functions include:

  • Operating and maintaining high- and low-voltage grid stations in challenging terrains.
  • Conducting routine inspections and preventive maintenance of grid equipment.
  • Troubleshooting technical faults to minimize disruptions in harsh weather conditions.
  • Implementing safety protocols for workers and infrastructure.
  • Supporting the integration of renewable energy sources, such as solar and micro-hydropower, into the grid.

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Connection Types

HAZECO offers various connection types to meet the diverse needs of its consumers:

  • Domestic Connections: For households, typically single-phase (3–7 kW) or three-phase (7–15 kW) based on load requirements.
  • Commercial Connections: For businesses, hotels, and shops, especially in tourist-heavy areas like Abbottabad, with capacities ranging from 5 kW to 40 kW.
  • Industrial Connections: For small-scale industries, supporting three-phase connections (40 kW and above).
  • Agricultural Connections: For irrigation systems in rural areas like Haripur, often subsidized under government policies.
  • Temporary Connections: For short-term needs, such as construction sites or festivals.
  • Bulk Supply Connections: For large institutions, tourist resorts, or government facilities with high electricity demand.

Consumers can apply for connections through HAZECO’s regional offices, submitting documents like CNIC, property proof, and load details, followed by a demand notice payment.

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Consumer Bill Check

HAZECO provides several options for consumers to check their electricity bills, though services may be limited due to the region’s infrastructure:

  • Online Portal: Visit www.hazeco.gov.pk (if available) and enter your 14-digit reference number to view or download your bill.
  • Customer Service Centers: Visit HAZECO’s regional offices in Abbottabad, Mansehra, or other districts for duplicate bills or billing assistance.
  • SMS Service: Where available, send your reference number to HAZECO’s designated SMS number to receive bill details.
  • Third-Party Platforms: Use services like EasyPaisa or JazzCash, where accessible, to check and pay bills in urban areas.

Consumers should verify their bill amount and due date to avoid surcharges. For billing issues, contact HAZECO’s regional office or helpline with your reference number.

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Frequently Asked Questions

  1. How do I apply for a new HAZECO connection?
    • Submit an application at a HAZECO regional office with your CNIC, property documents, and load details. Pay the demand notice after a survey.
  2. What should I do if my HAZECO bill is incorrect?
    • Lodge a complaint at a HAZECO office or through the helpline. Provide your reference number and evidence, such as meter readings, to resolve the issue.
  3. How can I report a power outage in Hazara Division?
    • Contact HAZECO’s regional office or helpline (e.g., 118, if available). Provide your reference number and location for resolution.
  4. Why does load shedding occur in HAZECO areas?
    • Load shedding occurs due to limited supply, infrastructure constraints, or high demand, especially in winter. Check with HAZECO offices for scheduled outage times.
  5. Can I pay my HAZECO bill after the due date?
    • Yes, but a surcharge may apply. Pay before the due date to avoid extra charges or disconnection.
  6. How do I switch to a solar/net-metering connection with HAZECO?
    • Apply for net metering at a HAZECO office. Install a solar system via a certified vendor and get a bi-directional meter. Follow NEPRA’s guidelines for approval.

For more details, contact HAZECO’s regional offices in Abbottabad or other districts or check for updates on their official website. Follow official energy updates on X.com for regional news.

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