FESCO Online Bill Check

Explore Faisalabad Electric Supply Company (FESCO), a leading power distribution company in Pakistan. Learn about services, bill checking, and connections in Faisalabad.

Your Bill can be input below:

Click on the below button to get your bill.

How to Check your FESCO Bill now?

  1. Locate Your Reference Number: To obtain your duplicate bill, you will need your 14-digit reference number. This number is unique to your connection and is a mandatory field. You can find this number on any previous FESCO bill. It is typically printed on the top section of the bill.
  2. Enter the Reference Number: First insert your Refernce No. or Customer ID On the website, you will find an input field labeled “Please Provide Your Reference Number.” You should enter your 14-digit reference number into this field. Some websites break this down into three separate fields and a final letter, as shown in your image. Enter the number segment by segment.
  3. View and Download the Bill: After entering the reference number, press the “Customer Menu” or “Check Bill” button. The system will then display your current month’s bill, which includes details such as the due date, the total amount payable, and a breakdown of charges. You can then download or print this duplicate bill, which is legally valid for payment at any commercial bank or designated payment center.

Faisalabad Electric Supply Company (FESCO)

Introduction

Faisalabad Electric Supply Company (FESCO) is a prominent electricity distribution company in Pakistan, serving the industrial and agricultural hub of Punjab. Operating under the National Electric Power Regulatory Authority (NEPRA), FESCO was formed after the restructuring of the Water and Power Development Authority (WAPDA) in the 1990s. With a commitment to reliable power supply, FESCO caters to millions of domestic, commercial, industrial, and agricultural consumers, ensuring efficient electricity distribution and consumer services across its jurisdiction. FESCO is a cornerstone of Punjab’s energy landscape, supporting the region’s economic growth.

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Area of Operations

FESCO operates in a strategically important region of Punjab, covering both urban centers and rural agricultural areas. Its service areas include:

  • Faisalabad: Pakistan’s textile hub and a major industrial city.
  • Sargodha: Known for its citrus production and agricultural significance.
  • Mianwali: A region with growing industrial and rural energy needs.
  • Khushab: Home to agricultural and mining activities.
  • Jhang: A key agricultural area with extensive irrigation systems.
  • Bhakkar: A rural region with significant electricity demand for farming.
  • Toba Tek Singh: An agricultural powerhouse with growing commercial activity.

FESCO manages an extensive network of feeders, transformers, and grid stations to deliver reliable electricity, addressing challenges like load shedding and infrastructure modernization to meet rising demand.

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Organizational Structure

FESCO’s organizational structure is designed to ensure efficient electricity distribution, infrastructure development, and grid maintenance. It is divided into key operational circles:

Operation Circle

The Operation Circle oversees daily electricity distribution activities. Its responsibilities include:

  • Ensuring consistent power supply to domestic, commercial, and industrial consumers.
  • Managing load shedding schedules during peak demand or supply constraints.
  • Maintaining distribution infrastructure, including feeders, transformers, and substations.
  • Addressing consumer complaints and power outages promptly.
  • Coordinating with the National Power Control Center (NPCC) for effective load management.

Construction Circle

The Construction Circle focuses on developing and upgrading FESCO’s distribution network. Its key duties include:

  • Planning and implementing electrification projects in urban and rural areas.
  • Installing new transformers, feeders, and distribution lines to support growing energy needs.
  • Upgrading existing infrastructure to improve reliability and efficiency.
  • Ensuring compliance with NEPRA’s safety and technical standards.
  • Collaborating with local authorities for project approvals and land acquisition.

GSO Circle

The Grid System Operation (GSO) Circle manages the technical maintenance of FESCO’s grid network. Its functions include:

  • Operating and maintaining high- and low-voltage grid stations.
  • Conducting routine inspections and preventive maintenance of grid equipment.
  • Troubleshooting technical faults to minimize disruptions.
  • Implementing safety protocols for workers and infrastructure.
  • Supporting the integration of renewable energy sources, such as solar, into the grid.

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Connection Types

FESCO offers a range of connection types to meet the diverse needs of its consumers:

  • Domestic Connections: For households, typically single-phase (3–7 kW) or three-phase (7–15 kW) based on load requirements.
  • Commercial Connections: For businesses, shops, and offices, with capacities ranging from 5 kW to 40 kW.
  • Industrial Connections: For textile mills, factories, and large industries, supporting high-capacity three-phase connections (40 kW and above).
  • Agricultural Connections: For tube wells and irrigation systems, often subsidized under government policies.
  • Temporary Connections: For short-term needs, such as construction sites or events.
  • Bulk Supply Connections: For large housing societies, commercial complexes, or institutions with high electricity demand.

Consumers can apply for connections via FESCO’s website or customer service centers, submitting documents like CNIC, property proof, and load details, followed by a demand notice payment.

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Consumer Bill Check

FESCO provides multiple convenient channels for consumers to check their electricity bills:

  • Online Portal: Visit www.fesco.com.pk and enter your 14-digit reference number (found on your bill) to view or download your bill.
  • Mobile App: FESCO’s official app allows bill checking, payment, and complaint registration on iOS and Android devices.
  • SMS Service: Send your reference number to FESCO’s designated SMS number to receive bill details.
  • Customer Service Centers: Visit any FESCO office for duplicate bills or billing assistance.
  • Third-Party Platforms: Use services like EasyPaisa, JazzCash, or online banking portals to check and pay bills.

To avoid surcharges, verify your bill amount and due date. For billing issues, contact FESCO’s helpline or visit a customer service center with your reference number.

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Frequently Asked Questions

  1. How do I apply for a new FESCO connection?
    • Submit an application online at www.fesco.com.pk or at a FESCO office with your CNIC, property documents, and load details. Pay the demand notice after a survey.
  2. What should I do if my FESCO bill is incorrect?
    • Lodge a complaint via FESCO’s website, helpline (118), or customer service center. Provide your reference number and evidence, such as meter readings, to resolve the issue.
  3. How can I report a power outage in Faisalabad?
    • Call FESCO’s helpline (118) or use the online complaint portal. Provide your reference number and location for quick resolution.
  4. Why does load shedding occur in FESCO areas?
    • Load shedding occurs when demand exceeds supply, particularly during peak hours. Check FESCO’s website for scheduled outage times.
  5. Can I pay my FESCO bill after the due date?
    • Yes, but a surcharge will apply. Pay before the due date to avoid extra charges or disconnection.
  6. How do I switch to a solar/net-metering connection with FESCO?
    • Apply for net metering at a FESCO office. Install a solar system via a certified vendor and get a bi-directional meter. Follow NEPRA’s guidelines for approval.

For more details, visit www.fesco.com.pk or contact FESCO’s helpline at 118. Follow FESCO’s official social media on X.com for updates.

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